On Monday 11 March, the Guild of Fine Food crowned the UK’s best independent retailers, as Shop of the Year 2019 reached its exciting finale. Established to recognise and promote excellence in independent retail, the rigorously judged accreditation scheme presented seven trophies at Fodder Farm Shop and Café in Harrogate, where the world of fine food gathered to find out the winners of each category.
Following two rounds of judging, which included an announced visit from one of the expert judges and a mystery shop by customer experience specialists, Insight6, Leamington Spa-based Aubrey Allen won the Delicatessen & Grocer category, Sheridans Cheesemongers in Dublin scooped best Specialist Cheese Shop and Perthshire-based The House of Bruar was named winner of the Food Hall award. Representing the North of England, Farmer Copleys in Pontefract took top honours in the Farm Shop category, while the trophy for Specialist Food or Drink Shop went to Gateshead-based Block & Bottle.
Visiting 45 finalists on the hunt for this year’s independent retail stars, the panel of judges found excellence in every corner of the UK before giving out the gongs. The winners ranged from community-focused family businesses like Aubrey Allen, which was established in 1933 and shone through with its “balanced retail flow, where shoppers can stock up for a dinner party, while also grabbing something for lunch”, to pioneers of Irish cheese, Sheridans Cheesemongers, described as “key to the growth in farmhouse cheesemaking in Ireland.” Applauded by the judges for “bringing really good quality cheese to a wider audience”, Sheridans received high praise on everything from its biodegradable packaging and materials to its work with key suppliers to create unique cheeses.
Stocking a wide range of meat and vegetables reared and grown on the family-run farm, alongside locally sourced produce and pies, baked goods and ready meals made on site, Farmer Copleys was praised for staying “true to its roots, while engaging with the local community and hosting an ‘exciting’ line up of seasonal events”, while The House of Bruar was commended for its ‘‘delightful, attentive and knowledgeable staff”, as well as its “impressive smoked salmon display, exemplary butchery skills and range of successful brands”. Opened in 2017, Block & Bottle caught the judges’ attention with an impressive range of local, national and international craft beer and meat from within a 60-mile radius. The “concept, execution and energy” of owners Katie and Stephen came in for special mention, with judges dubbing them an “inspirational and entrepreneurial couple with spirit and compassion”.
From overall shopping experience and financial performance to staff training opportunities and environmental initiatives in place, the panel of judges, which includes Edward Berry of The Flying Fork, Stuart Gates, former managing director at Fortnum & Mason and senior buyer at Harrods, award-winning retailer Tracey Colley and food writer, Patrick McGuigan, rated, scored and provided feedback on every aspect of the shops before agreeing on an overall category winner.
Shop of the Year 2020 is now open for entry at gff.co.uk/awards/shop-of-the-year, with independent retailers across the UK invited to submit a written submission for the following categories; Delicatessen & Grocer; Specialist Cheese Shop; Farm Shop (farmer owned); Food Hall; Specialist Food or Drink Shop.
Shop of the Year 2019 winners and runners up
Delicatessen & Grocer sponsored by The Tracklement Company
Aubrey Allen, Leamington Spa, Warwickshire
The Mainstreet Trading Company, Roxburghshire, Scotland
Eat 17, Hammersmith, London
Farm Shop (farmer owned) sponsored by Peter’s Yard
Farmer Copleys, Pontefract, West Yorkshire
Blacker Hall Farm Shop, Wakefield, West Yorkshire
Ardross Farm Shop, Elie, Scotland
Food Hall sponsored by Le Gruyere AOP
The House of Bruar, Perthshire, Scotland
Macknade Fine Foods, Faversham, Kent
Specialist Cheese Shop sponsored by Le Gruyere AOP
Sheridans Cheesemongers, Dublin, Ireland
George & Joseph Cheesemongers, Leeds, West Yorkshire
Specialist Food or Drink Shop sponsored by Le Gruyere AOP
Block & Bottle, Gateshead, Tyne and Wear
The Hungry Guest, Petworth, West Sussex
The Seasons Forest Row, Forest Row, East Sussex
Special Shop of the Year Awards
Newcomer Award sponsored by Fine Food Digest
Slate, Southwold, Suffolk
Innovation Award sponsored by Le Gruyere AOP
Eat 17, Hammersmith, London
Shop of the Year 2019 background:
Shop of the Year recognises and promotes excellence in independent retail
Previously forming part of the Great Taste accreditation scheme, Shop of the Year is now a standalone accreditation, offering independent retailers a recognised stamp of approval from industry experts
Shop of the Year is judged by a panel of experts with a proven track record of success in independent retail
There are five categories:
Delicatessen & Grocer
Specialist Cheese Shop
Farm Shop (farmer owned)
Specialist Food or Drink Shop